Reflective Supervision

Did you know the NDIA requires recovery coaches to undertake 20 hours per year of professional development and structured supervision?

Join Australia’s first dedicated Recovery Coaching Practice Supervision and professional development community

Coaching in Australia is growing

Coaching has grown in popularity and prominence in the wellbeing sector globally and is now taking off in Australia. It is the leading way of supporting people who experience mental health challenges or emotional distress overcome hurdles and reach their goals.

The increased demand for coaching services has led to an increased demand for coaching supervision. In the UK, more than 90% of coaches access professional supervision both one-on-one and in groups – the number globally is above 80%.

In Australia, access to authentic, credible, and professionally delivered supervision for coaches has been limited – but Goal Coach has changed that.

“Goal Coach collectively has been delivering professional supervision for over a decade and is committed to supporting the sector grow and professionalise.
NDIS counselling

Focused time for you to reflect, practice self-care and develop your capacity

Reflecting on your practice is essential to maintaining and building your skills and knowledge, whilst having the support to explore ethical dilemmas and cultivate healthy working relationships.

“Our safe and nurturing environments allow you to become more present and able to respond effectively to your participants needs.”

What are the benefits of individual or group supervision?

Accessing Goal Coach’s individual or group supervision will enable you to:

How does Group Supervision work?

Group supervision is gaining popularity with coaches nation-wide. It is considered an effective way of keeping connected with your supervisor and peers whilst managing the busy demands of your role and professional development cost pressures. 

With Goal Coach’s group supervision, you’ll be guided on your reflective practice and professional development journey by an experienced recovery practitioner over the course of a year. You will self-assess your experience, determine what you’d like to get out of your sessions and identify opportunities for professional growth.

Our group supervision involves 1.5 hour monthly sessions with no more than six coaching professionals in each group.

Why individual supervision?

Professionals often want to deep dive or focus on their practice and individual development needs one on one with a supervisor.  Selecting individual supervision or accessing one on one sessions in combination with group, can give you that additional level of support to explore and process your individual situations and complexities and build new insights and knowledge in a safe and supportive setting.

Specialist support coordination

We have tailored sessions available for :

*(packages and corporate quotes available) 

“Working as a recovery coach I could feel quite isolated, and at times exhaustedReflective practice helped me regain my sense of self and professionalismIt’s rekindled my passion and empathy” 

Session Options


Small groups individually matched for maximum benefit on a monthly basis.

Duration of 1.5 hours 

Great value $60 per hour 


Dedicated one-on-one consultation recommended on a monthly basis or in combination with groups. 

Duration of 1 to 1.5 hours 

Great value $150 per hour 


Similar but not the same. Just like other clinical supervision experiences, reflective practice is a process of learning through and from experience by critically analysing leading to new perspectives. Recovery coaches are considered paraprofessionals, they are not clinicians or regulated by a peak body. Recovery Coaching Supervision also takes into consideration the varied work a coach undertakes and the many stakeholders that a coach and the coachee encounter; there’s often a lot more complexity involved in delivery the service compared to counselling for example.  There are invariably external factors outside the coach to coachee relationship. 

Group supervision provides all the benefits of individual supervision and is popular with professionals who are looking for lower cost options, access to a supportive group with a sense of community. Group supervision also provides access to diverse discussion and reflection and the opportunity to learn from other practitioners within a structured setting.   

Unless this is delivered within a structured framework, around creating spaces for coaches to discuss safely and openly identify their opportunities for growth and self-care with a skilled and dedicated supervisor, it is not considered professional development or formal supervisionCoaches and coordinators often provide feedback to Goal Coach that their regional network meetings are more information updates, systemic discussions and can sometimes be negative environments for airing problems and difficulties. In other settings often one person might get more airtime than another becoming stuck on one issue with no solutions. Professional supervision on the other hand should be a positive experience providing support and opportunities to resolve and improve your practice in an equitable and respectful space. The supervisor’s role is to guide the group discussion, role model practice and nonjudgmental behaviours, pay attention to the group dynamic and the individual in the group context. 

The short answer is yes, it’s essential to delivering quality health and human services, and more specifically practicing in the NDIS mental health space.  Supervision improves understanding of you and your practice, so you can take better care of your wellbeing and the people you support. 

The NDIS are looking to see a minimum of 20 hours professional development per year from NDIS psychosocial recovery coaches, whether you are registered, unregistered, part of a large NGO or a sole practitioner. 

In many cases the answer is no. Typically employers who offer one-on-one ‘supervision’ for coaches, support coordinators and other service delivery staff tend to focus on the organisational side of supervising a staff member. That means the accountability side; meeting KPIs, adhering to policies, managing risk in a way that benefits the organisation, managing internal relationships and performance management. If your employer does offer reflective supervision focused solely on practice, personal growth, and self-care, it still may not be reaching its potential due to the tension between a supervisee and their employer. Participating in supervision inherently requires people to identify their limitations, gaps in knowledge and skill and of course sharing personal vulnerabilities in order to resolve and growThat is why gaining access to independent supervision is best practice with supervisees gaining the most with higher satisfaction levels. 

People are talking about Goal Coach

"Life changing. I've achieved more with Goal Coach in my first few weeks, than in years of therapy...”
I had found out my NDIS plan was not going to be renewed. I was completely lost. Even my support coordinator at the time abandoned me. But they picked up the phone… with their support I’ve now had three new plans and accomplished many of my goals.
Nellie J.
With Goal Coach, breaking down my recovery goals into steps was less confronting, I felt empowered and could see where the finish line is. I can now enjoy quality time with my family.
“Amazing service, thank you”

Start benefitting today from professional advice, coaching and supervision

Our flexible approach to professional development means we can tailor a program for you. Submit your details to find out more today.

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