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At Goal Coach, we’re passionate about creating partnerships with people to live the life they want.

Our vision at Goal Coach

At Goal Coach, we want to see people with a psychosocial disability and their families:

Our qualified and experienced psychosocial recovery coaches listen and put you at the centre of your supports. We think this is an important step towards a fairer Australia where people with disabilities have the equal opportunity to lead the life they want.

Supporting people

We put you in control

Our NDIS recovery coaches are experienced at what they do, but you’re the expert in your own life.  

Our recovery coaching is all about supporting you to make your own decisions, build on your strengths and gain independence.

We work in partnership with you at your own pace, to get you closer to your goals and build a life that is not defined by diagnosis or disability.

Who we are

Led by a nationally recognised team, Goal Coach was started by Suzy Berry, who wanted to offer practical recovery coaching to help people with psychosocial disability to live life well.

With over 40 years combined experience working in the Australian disability sector, the team has;

  • front line experience helping people access supports and get the best out of their plans
  • held executive roles at the NDIA and some of Australia’s largest NDIS providers
  • a personal commitment to the sector

They are driven by breaking down barriers, and every day challenge traditional thinking on rights, inclusion and service delivery. Goal Coach empowers clients with psychosocial disability to achieve their goals with appropriate psychosocial support, encouragement and assistance.


Our Difference

Our professional psychosocial recovery coaches can support you on your journey


Our qualified and experienced coaches are independent, meaning you can be confident we’re in your corner.


You’re in control and we work with you at your own pace. We support you to make your own decisions, build on your strengths and regain independence.

Big Picture

We support you as an individual: whatever challenges you’re facing, we’ll work with you to find a solution that works for you.


A Coach should work with you to identify goals the you want to work towards. A good coach will work with you to self-direct and grow in the direction you want to go.

They know that you can make your own choices and have the ability to solve problems for yourself. You should expect a coach to be focusing on solutions and getting things moving, not just focusing on issues and barriers.  Coaches should also work with others who support you, to make sure they understand how to best assist you achieve your goals and outcomes. They should work with you to develop a plan for when things might not be going so well. This can assist in ensuring that you are supported in a way that works best for you.

Recovery coaching is not support coordination or support work. Like support coordinators, recovery coaches know all about the NDIS and the price guide, build community connections, help you achieve your NDIS goals.  They also can help you with NDIS reviews, establish your supports, problem-solve and manage unexpected situations.

But recovery coaches are ALSO recovery practitioners, with specialist knowledge, skills and experience in working in a way that supports people with psychosocial disability and mental illness to live as empowered citizens and build a life that’s not defined by their diagnosis.  ​

When you’re looking for an NDIS recovery coach you should ask them about their experience and qualifications.  You want to know they have the skills and capability to support you well.  The minimum qualifications you should expect are a Certificate IV in Mental Health or Mental Health Peer Work and have at least 2 years relevant work experience. But it’s not just about the training, you should feel that they are the right coach for you and a good fit.

As of July 2022, the standard hourly rate for NDIS recovery coaching in metropolitan areas is $93.34. If you do not have an NDIS plan but are interested in accessing our qualified and experienced staff, reach out to our customer success team for more information.

Family, friends, and colleagues may be able to refer you to an NDIS psychosocial recovery coach across Australia, or you may be able to find one online. Remember – it is important to assess the credentials of the recovery coach and take the time to feel more comfortable with them. At Goal Coach, we provide a psychosocial recovery coaching service and are onboarding new clients. Our team is led by nationally recognised experts in NDIS mental health.

People with NDIS plans have the option to select to work with coaches that have learnt experience or lived experience.

Coaches with lived experience are also referred to as peer coaches and are people that openly identify and use their lived experience of mental illness and recovery as part of their work.

Professional Peers are powerful role models for hope and demonstrate the possibility of successful recovery. They can walk alongside people and can provide unique expertise when developing recovery goals.

Their work is informed by the principles of peer work practice, which has guidance on how to effectively and safely draw on their own experiences to foster hope and guide people towards self-management and recovery.

With Goal Coach you can get professional, easy-to-access and flexible recovery coaching

It’s easy to book a free 15 minute chat with one of our caring and professional team members.