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NDIS Recovery Coaching tailored to your needs

Our vision at Goal Coach

At Goal Coach, we want to see people with a psychosocial disability and their families:

Our qualified and experienced psychosocial recovery coaches listen and put you at the centre of your supports. We think this is an important step towards a fairer Australia where people with disabilities have the equal opportunity to lead the life they want.

We put you in control

Our NDIS recovery coaches are experienced at what they do, but you’re the expert in your own life.  

Our recovery coaching is all about supporting you to make your own decisions, build on your strengths and gain independence.

We work in partnership with you at your own pace, to get you closer to your goals and build a life that is not defined by diagnosis or disability.

Who we are

Led by a nationally recognised team, we started Goal Coach to offer practical recovery coaching to help people with psychosocial disability to live life well.

With over 40 years combined experience working in the Australian disability sector, the team has;

  • front line experience helping people access supports and get the best out of their plans
  • held executive roles at the NDIA and some of Australia’s largest NDIS providers
  • a personal commitment to the sector

They are driven by breaking down barriers, and every day challenge traditional thinking on rights, inclusion and service delivery. Goal Coach empowers clients with psychosocial disability to achieve their goals with appropriate psychosocial support, encouragement and assistance.

Our Difference

Our professional psychosocial recovery coaches can support you on your journey

Through zero judgement we build trust and help you achieve your goals, one step at a time. 

Psychosocial Recovery Coaching is a funded support under the NDIS. We focus on getting the support you need to live the life you want. It´s a journey and every day can be different, so we adapt to your individual needs and tailor our recovery coaching programs for you.  


Our qualified and experienced coaches are independent, meaning you can be confident we’re in your corner.


You’re in control and we work with you at your own pace. We support you to make your own decisions, build on your strengths and regain independence.

Big Picture

We support you as an individual: whatever challenges you’re facing, we’ll work with you to find a solution that works for you.


Our psychosocial support services all offer different types of support for overcoming barriers created by a psychosocial or mental health condition.

Our psychosocial support services all offer different types of support for overcoming barriers created by a psychosocial or mental health condition. We work with you to understand your personal challenges and help you to find solutions, access services, and build your skills for greater independence and better quality of life – the way you choose. Our psychosocial support services include recovery coaching, counselling, support coordination, and specialist support coordination.

Psychosocial Support Services under NDIS

If you have a psychosocial disability, you may qualify for an NDIS plan, which gives you funding for the support services you need in everyday life. If you have an NDIS plan with funding under Capacity Building – Support Coordination or Capacity Building – Improved Daily Living, you will be able to use your plan to pay for our Psychosocial Support Services. Find out more in our guide to mental health and the NDIS.

Our psychosocial support services can help with your everyday functioning, relationships, building social skills, and achieving your work goals, whether you already have a job or are working towards one. We provide holistic support for both your mental and physical health.


A Coach should work with you to identify goals the you want to work towards. A good coach will work with you to self-direct and grow in the direction you want to go.

They know that you can make your own choices and have the ability to solve problems for yourself. You should expect a coach to be focusing on solutions and getting things moving, not just focusing on issues and barriers.  Coaches should also work with others who support you, to make sure they understand how to best assist you achieve your goals and outcomes. They should work with you to develop a plan for when things might not be going so well. This can assist in ensuring that you are supported in a way that works best for you.

Recovery coaching is not support coordination or support work. Like support coordinators, recovery coaches know all about the NDIS and the price guide, build community connections, help you achieve your NDIS goals.  They also can help you with NDIS reviews, establish your supports, problem-solve and manage unexpected situations. But recovery coaches are ALSO recovery practitioners, with specialist knowledge, skills and experience in working in a way that supports people with psychosocial disability and mental illness to live as empowered citizens and build a life that’s not defined by their diagnosis.  ​

When you’re looking for an NDIS recovery coach you should ask them about their experience and qualifications.  You want to know they have the skills and capability to support you well.  The minimum qualifications you should expect are a Certificate IV in Mental Health or Mental Health Peer Work and have at least 2 years relevant work experience. But it’s not just about the training, you should feel that they are the right coach for you and a good fit.

As of July 2022, the standard hourly rate for NDIS recovery coaching in metropolitan areas is $93.34. If you do not have an NDIS plan but are interested in accessing our qualified and experienced staff, reach out to our customer success team for more information.

Family, friends, and colleagues may be able to refer you to an NDIS psychosocial recovery coach across Australia, or you may be able to find one online. Remember – it is important to assess the credentials of the recovery coach and take the time to feel more comfortable with them. At Goal Coach, we provide a psychosocial recovery coaching service and are onboarding new clients. Our team is led by nationally recognised experts in NDIS mental health.

People with NDIS plans have the option to select to work with coaches that have learnt experience or lived experience.

Coaches with lived experience are also referred to as peer coaches and are people that openly identify and use their lived experience of mental illness and recovery as part of their work.

Professional Peers are powerful role models for hope and demonstrate the possibility of successful recovery. They can walk alongside people and can provide unique expertise when developing recovery goals.

Their work is informed by the principles of peer work practice, which has guidance on how to effectively and safely draw on their own experiences to foster hope and guide people towards self-management and recovery.

Recovery coaching is a funded support available under the NDIS for people with a psychosocial disability. Funding for a psychosocial recovery coach comes under the Capacity Building – Support Coordination category. Different price limits apply depending on when the support is given (time of day and day of the week) and whether you are in a remote area or not. As support coordination is a part of the recovery coach role, the NDIA will generally not fund both types of supports in a participant’s plan.

A recovery coach is your champion and advocate. They listen to you without judgment and support you to achieve your goals. Recovery coaches work collaboratively with you, your family, carers, and other services to choose, book and manage your NDIS supports. They understand how the NDIS works, and how to spend your budget most effectively to get the right support for your situation.

A recovery plan clarifies the roles and responsibilities of the participant, the recovery coach, clinical supports, NDIS supports, and informal supports (like friends and family). Your coach will usually involve key service providers from the start, as you develop your recovery plan. It’s really important that everyone is on the same page and working together. This could be a meeting all together, or by sharing information by phone or email – whatever will work best for your situation.

Often recovery coaches are described as those with lived experience (they have their own experience living with mental illness, in addition to qualifications) or those with learned experience (their experience comes from studying or working in the field of psychosocial disability and mental health).

Recovery coaching is available to NDIS participants with a psychosocial disability, who have specific funding in their plans for recovery coaching or support coordination. The recovery coach line item is tailored to the needs of people with primary psychosocial disability, with a focus on coaching and collaborating with other services.

Our recovery coaches support a range of psychosocial disabilities and mental health disorders, including:

● Anxiety disorders

● Bipolar disorder

● Schizophrenia

● Obsessive-compulsive disorder

● Severe and persistent depression

Book your FREE session!

Book a free call with one of our qualified coaches. Begin your journey now!

With Goal Coach you can get professional, easy-to-access and flexible recovery coaching

It’s easy to book a free 15 minute chat with one of our caring and professional team members.

With Goal Coach you can get professional, easy-to-access and flexible recovery coaching

It’s easy to book a free 15 minute chat with one of our caring and professional team members.

With Goal Coach you can get professional, easy-to-access and flexible recovery coaching

It’s easy to book a free 15 minute chat with one of our caring and professional team members.