Specialist Support Coordination Service

Talk to our qualified professionals who listen to you and offer the highest level of support coordination. Zero judgment. Let us  coordinate complex support options under the NDIS.  

When is a specialist support coordinator needed?

If you have a complex support environment, with significant or ongoing barriers you might need some expert help over and above what a regular support coordinator can give you. Specialist support coordination does include the same things a support coordinator would do – helping to organise disability supports – but in tricky situations, where there may be a high risk to the participant. For example, in situations where there’s a risk the participant may not be able to get critical support unless they have help from an expert.

What do specialist support coordinators do?

Our specialist support coordination service will deliver the assistance that a support coordinator does, with some additional activities using their relevant expertise to get your closer to your goals, including:   

A support network tailored to you

Our specialist support coordinators pay particular attention to developing your support network in a way that is tailored to you and your needs. Together, we can determine which support services are best suited to you. We will connect you with these services and form a nurturing community around you.   

We take a deep dive

Our specialist support coordinators take a deep dive into tricky situations to reduce risk, difficulties and barriers you may face. We will work alongside you to manage challenges and will draw upon your resilience and resourcefulness to prepare for the future.

Specialist support coordination partnering with you

Our specialist support coordination approach looks to work in partnership with you. We will always take the time to truly listen to your needs and develop a thorough understanding of your personal goals. We understand the fluctuating nature of life and will remain by your side through the ups and downs. 


A specialist support coordinator provides the highest level of support coordination. They provide the same services as a support coordinator, as well as address specific complexities or barriers that may be present in your life. They should have extensive experience in the areas most relevant to you, and typically have qualifications to support the work they do such as social work, case management or other allied health disciplines. 

Specialist support coordination also tends to be time limited, meaning that it would be funded in your NDIS plan for a limited time for you to overcome and resolve more challenging situations. If you are unsure which form of support coordination would be best for you, book in a free 15 minute chat with one of our team members and together we’ll figure out the best fit for you. 

Yes – it’s quite common for people to have a range of professionals supporting them. A coordinator, counsellor and coach all have different roles and approaches, and deliver their services to assist you in different ways. You may have specific goals you want to work on with one professional and engage another to support you with resolving a specific issue or situation. 

The key is collaboration and communication between you and your team, making sure that everyone is working towards your goals and preferences. This helps with eliminating duplication of services and keeps things progressing. It is best practice to have one main anchor – a professional that’s across all of your supports and goals – with other professionals contributing with their area of expertise. Learn about the other services we offer here.

All of Goal Coach’s specialist support coordinators have a diverse range of experience in supporting people with complexity in their life. They have expertise in a range of areas, such as counselling or social work, and exceed the minimum expectations set out by the NDIS Commission. 

If you would like to learn more about our team or explore whether our service is right for you, please reach out to our customer success team here who can discuss what you’re looking for.

As of July 2022, the standard hourly rate for NDIS specialist support coordination in metropolitan areas is $190.54

If you do not have an NDIS plan but are interested in accessing our qualified and experienced staff, reach out to our customer success team here for more information. 

Yes – we welcome all people with or without an NDIS plan. If you have identified a need for specialist support to work through complexities or overcome challenges you are facing, our staff will be able to support you and your team. 

Goal Coach’s staff have extensive experience in a range of areas, and all specialise in mental wellbeing and supporting people experiencing emotional distress. We will work to match the right specialist with the most relevant experience and qualifications to you. 

To find out more, book in your free 15 minute chat here.

Specialist support coordination is a higher level of support for people with a disability who have more complex situations. Specialist support coordination is for tricky problems like finding support workers with specialised skills in a remote area, helping a participant at risk of homelessness, or working with other agencies such as the justice system or child protective services.

A specialist support coordinator will
help you to find solutions for barriers that are stopping you getting the support you need
fix issues and help you get good support systems in place, which will set you up for the future.

Our Services

Our coaches empower you on a journey to live the life you want.

We’re NDIS experts, working together with you.

Focus on reducing the barriers and complexities you may be facing.

Helping you unpack challenges and increase your independence.

Our occupational therapists are qualified to support you to achieve a better health and happier life. No waitlists, spots available.

They have been terrific on the phone and video.

Goal Coach has always been there when I needed them. I’ve dealt with them on the phone and through video conferencing and its been terrific.


Let’s begin this journey together.

People are talking about us

Goal Coach NDIS
Based on 6 reviews
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Alex SomersbyAlex Somersby
05:53 05 Aug 23
Lori WoodwardLori Woodward
09:26 21 Jul 23
Goal Coach is great. I talk to my PRC every week and she helps me stay on task with my NDIS goals and helps me stay balanced and consistent with my health goals. She is caring and empathetic and an excellent PRC. I highly recommend Goal Coach.
Ben PBen P
10:11 28 Jun 23
both Simone and Camilla have helped me with my plan and organising my supports. They've been easy to get a hold off and attentive
Michael StundenMichael Stunden
04:32 13 Dec 22
​Professional support services, personalized advice and positive communications. Highly recommended for understanding and using your NDIS plan!
Mark DanielsMark Daniels
04:18 13 Dec 22
Friendly experienced staff who really work hard to achieve your goals
Amy WallisAmy Wallis
00:41 13 Dec 22
This is a fabulous service! The process to get started was so easy and efficient. I was allocated to a Support Coordinator/Recovery Coach very quickly and I’ve found them to be incredibly helpful! Very kind, understanding, supportive, empowering, organized, proactive, and efficient. It’s been such a different experience for me with Goal Coach compared to other services and is helping in so many ways. I strongly recommend them.
GoalCoach, it's in the title that speaks for itself. Definitely specialist right when you need them. GoalCoach is the very first people I contacted since being part of NDIS and it was the best decision I am glad I made. All my needs are met very swiftly from the gender of the person to getting an OT out ASAP. You don't have to wait like with other providers and rest assured you won't regret it either.

Book your FREE session!

Book a free call with one of our qualified coaches. Begin your journey now!

Get specialist support coordination tailored to your goals and needs

Our specialist support coordinators are qualifies to help you overcome life complexities or barriers. Resolve your challenging situations today!

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