Online NDIS Specialist Support Coordination

Access the highest level of support with our experienced team of dedicated NDIS specialist support coordinators. We’re here to help you navigate complex situations, build confidence, and achieve your goals with ease.

No Waiting Lists

Begin your journey to independence today.

Flexible Scheduling

Book appointments that fit your lifestyle.

Australia-Wide Reach

Access top-quality care, wherever you are.

Comfort of Home

Sessions in your familiar environment.

Proven Effectiveness

Evidence-based online therapy.

Our Specialist Support Coordination Service

Our specialist support coordination services, also known as Level 3 Support Coordination, offers the highest level of support for NDIS participants facing complex challenges in housing, health, and overall environment. We tailor our supports to your specific needs, working closely with you to understand your NDIS plan, connect with local providers, and navigate challenges. Our partnership approach ensures we truly listen to your needs and goals. We remain by your side through life’s ups and downs, offering flexible telehealth sessions to make top-class support accessible wherever you are.

Join the many NDIS participants who have found dedicated specialist support coordinators with Goal Coach.

Benefits of Online Specialist Support Coordination

Comprehensive Service Planning

Design personalised NDIS service plans tailored to your needs, ensuring all supports align with your goals.

Risk Reduction and Barrier Management

Identify and reduce risks, addressing harmful factors to promote safety and well-being, managing complex support needs.

Task Modification

Find alternative ways to complete everyday tasks, ensuring they are manageable and safe.

Independence Building

Promote self-sufficiency, reducing restrictive interventions, and enhancing skills and capacity for greater independence.

Problem Resolution and Crisis Management

Resolve issues, manage crisis situations, and assist you in preparing and planning for unexpected events, ensuring continuous support during challenging times.

Connection to Relevant Services

Connect with the most appropriate support services, leveraging our network to address your specific circumstances and needs.

Meet Our Specialist Support Coordinators

Meet our friendly and dedicated specialist support coordinators, experts in managing complex needs and navigating the NDIS. Committed to supporting you every step of the way, we’ll match you with a coordinator who understands your journey and helps you achieve your goals.

Meet The Team

Simone

Senior Team Lead | Coach Manager

Dove

Coach | Coordinator

Kara

Coach | Coordinator

Brittany

Coach | Counsellor

Becky

Coach

Kate

Occupational Therapist

How It Works

1. Book a Free Online Chat

Easily schedule a time for a free video call with one of our senior practitioners. We'll confirm your specialist support coordination needs, review your NDIS plan, and ensure the technology works smoothly.

2. Meet Your Specialist Support Coordinator

In your first session, you’ll meet your dedicated specialist support coordinator. We’ll work closely with you to break down your goals, map out your NDIS journey, and select local supports that align with your specific circumstances.

3. Ongoing Goal Support

Your coordinator will provide continuous support to help you achieve your goals. This includes building your capacity to manage your plan, preparing for reviews, and resolving any complex issues to ensure your supports work effectively.

"Before Dove came along, getting used to my wheelchair, managing my hospital trips for chemo, and all the nasty side effects alone was a nightmare. I was all over the shop trying to schedule PT, treatments and appointments. Dove took over all that, coordinated with my therapists, the hospitals, reached out to the doctors I needed, maximised my NDIS plan, and just generally sorted everything out. I could focus on getting better instead of worrying about logistics."
Faye, Byron Bay

FAQ

NDIS specialist support coordination is a higher level of support for people with complex needs. It helps participants navigate tricky situations, find appropriate supports, and manage significant barriers.

Support connection plays a crucial role in helping individuals understand their NDIS plan and secure the appropriate supports.

Specialist Support Coordination funding is included in NDIS plans to ensure that participants receive the necessary assistance to manage their complex needs effectively.

NDIS specialist support coordination is a higher level of support for people with complex needs. It helps participants navigate tricky situations, find appropriate supports, and manage significant barriers.

Support connection plays a crucial role in helping individuals understand their NDIS plan and secure the appropriate supports.

Specialist Support Coordination funding is included in NDIS plans to ensure that participants receive the necessary assistance to manage their complex needs effectively.

A specialist support coordinator assists in managing complex needs, developing a tailored support network, setting and achieving personal goals, and navigating the NDIS system. They create a support environment that addresses barriers, reduces complexity, and connects participants with appropriate supports, managing risks and complexities impacted by disability. They provide expertise and guidance to address significant barriers and promote independence.

A specialist support coordinator provides a higher level of support coordination for complex needs, including addressing specific barriers and managing crisis situations. Many have previously worked as support workers, bringing hands-on experience and a compassionate approach to their roles. They have extensive experience and qualifications, such as social work or case management.

Yes, it’s common to have multiple professionals supporting you. A coordinator, counsellor, and coach each have different roles and approaches, collaborating to help you achieve your goals.

The standard hourly rate for NDIS specialist support coordination in metropolitan areas is $190.54. Contact our team to learn more about accessing our services and utilising your NDIS plan effectively.

Yes, we welcome all clients with or without an NDIS plan. Our staff can support you in overcoming complex challenges and achieving your goals. Reach out to learn more.

In addition to specialist support coordination, Goal Coach offers a variety of online NDIS services to support your needs:

If you are unsure which service is right for you, contact our team, and we can guide you to find the help you need.
Jana

Book Your Free Session

Speak directly with Jana, our senior practitioner, who will confirm your specialist support coordination needs and answer any questions you may have.

Get Started

Simone

Senior Team Lead | Coach Manager

Simone is a very vibrant and passionate practitioner. She has obtained a Bachelor of Health Science and has worked in the Mental Health and AOD sector for the past 8 years. Simone has helped many people create a new outlook on life.

She has worked with adults and young people to deliver both group and individualised sessions.

Since 2018, Simone has assisted many individuals to transition to the NDIS. She has supported people to obtain the best possible outcomes from their plan.

Simone’s sessions are focused on creating a wonderful balance between self motivation and encouragement.

Simone takes great pride in helping others reach their optimal health and well-being goals.

In her free time, Simone will often be roaming around the beach, soaking in the sunlight and fresh air.  She believes that life is all about balance.

Talk to Me

Dove

Coach | Coordinator

Dove is a social worker of ten years with experience working in both the public health sector and the NDIS. She has worked as a hospital social worker in mental health and more recently provided support coordination and specialist support coordination to rural and remote participants of the NDIS.

Her passion is working within the mental health space using a trauma informed, person centered approach that is conducive to recovery. She loves yoga, dogs and travel.

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Kara

Coach | Coordinator 

Kara has over 10 years’ experience in the mental health field and has worked as a Support Coordinator. With a blend of strengths-based, trauma informed and person-centered approaches, Kara is passionate about building relationships with clients and cheering them on for the little things and the big things.

In her free time, she’ll be found browsing bookstores, doing jigsaw puzzles or trying to pat all the dogs.

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Brittany

Coach | Counsellor

Brittany is passionate about creating a safe and supportive environment, committed to making a positive impact on the lives of others. Brittany has worked within the Community Service and Disability sectors for the last decade, including as a Support Coordinator and Recovery Coach.

Brittany believes in the power of empathy and understanding, to assist individuals to maximise their wellness and thrive. It is important to Brittany to support empowerment, whilst utilising a holistic lens, to support each unique individual’s own personal recovery.

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Becky

Coach

Becky is a devoted mother and social worker with over five years of experience in disability and therapeutic services. Her focus has been on adults with mental and physical disabilities, as well as children and young people transitioning out of care and towards independent living.

She strongly believes in a holistic, person-centred approach, valuing each individual’s unique tools for success in life. Her passion lies in understanding and empowering people, enriching lives, and fostering meaningful connections.

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Kate

Occupational Therapist

Kate is a passionate Occupational Therapist with over three years experience working in the NDIS sector. Kate has worked with both adults and children throughout her career and is committed to empowering individuals and families to reach their goals in order to maximise their health and well-being. Kate has experience creating client centred intervention plans, high-quality functional capacity reports and delivering therapy services. In her free time she enjoys going for walks near the beach, reading and yoga.

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