Recovery coaching or support coordination?

Is recovery coaching support coordination for mental health?

Recovery coaching is still not a well-known support service and it’s not uncommon for people to misunderstand its purpose. So if you’re not quite sure what it is – you’re not alone!

The short answer to the question, ‘Is recovery coaching support coordination for mental health?’ is … no. Because it’s quite different to support coordination.

Recovery coaching is an effective way of supporting people with mental illness and psychosocial disability. It’s a well-established way of working with people, the NDIS didn’t invent it: recovery coaching was brought into the NDIS because it works.

Recovery coaches are essentially paraprofessionals, with qualifications and years of experience working with people with mental health conditions. All of Goal Coach’s coaches are fully qualified recovery coaches and have years of experience in the sector, or lived experience of mental illness.

In this article, we’ll step you through exactly what a recovery coach does, how the approach is different to support coordination, and how to decide which is best for you: support coordination or recovery coaching.

So what do recovery coaches do?

Just like a support coordinator, recovery coaches:

  • know all about the NDIS price guide and how to use your plan,
  • build community connections
  • help you achieve your NDIS goals
  • assist you with NDIS reviews
  • help you establish your supports
  • help problem-solve and manage a crisis.

But recovery coaches also:

  • Have specialist knowledge and skills in recovery
  • Know how the mental health system works and can help you navigate it
  • Understand the impact of stigma and use empowering language
  • Coach and support people to work towards your recovery goals
  • Work with your other services to make sure you’re supported in a way that works for you
  • Can help you create advance directives and crisis management plans to support you if you become unwell
  • Assist with discharge planning.

The National Disability Insurance Agency has included the functions of support coordinator in to the expectations of the recovery coaching role. So, it’s true that recovery coaches can help you get the most out of your NDIS plan, but they really do so much more than that.

Part of the difference is in the approach that recovery coaches take, which is quite specific. It’s coaching support, rather than purely a coordinating support – the names are pretty spot on!  At Goal Coach, the way we look at recovery coaching is that it’s our job to support you to live your life well – and this is different for each person. You’re the expert in your own life, so we work with you at your pace to make your own decisions, build on your strengths and gain more independence. Coaches are all about creating a safe space for people to learn and grow in the direction they want to go, they help you release potential and genuinely believe you can achieve your goals. Recovery coaches don’t look at what’s wrong and provide one solution or fix, they take time to understand you, your strengths to create a life you choose.

Whatever your goals, and whatever challenges you’re facing, we partner with you to find solutions that work for you.

We don’t just help with your NDIS plan, we look at the bigger picture across all areas of your life to bring together all your supports, connections, opportunities and activities. We are committed to doing this in ways that support mental wellbeing, including being sensitive to the potential impacts of trauma.

Read more about Goal Coach’s approach.

Do I need a support coordinator or a recovery coach?

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If you’re using your NDIS plan to pay for supports, the first step is to check what’s in your plan budget. If you have a recovery coaching budget at the category level, the choice is yours, you can use your budget for either support coordination or recovery coaching. If the budget is a stated item, this means you can only use it for recovery coaching. If you want some help understanding this, just get in touch with us and we’ll help you figure it out.

Similarly, if you have stated funding for support coordination, you can only use those funds for support coordination, if this is more of the type of service you are looking for.

In line with the NDIS price guide, recovery coaching is usually a bit cheaper per hour than support coordination, but the fee structures for them are a little different. With support coordination you have a flat fee no matter when or what day the service is delivered. However, with NDIS Recovery Coaching the prices changes depending on the time of day and whether it’s a weekend.

If your funding will cover either service, the next step is to think about your situation and what you want to achieve.

If you think recovery coaching could be right for you, book a free 15-minute chat to find out more.

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Get quality, practical coaching, coordination and counselling, tailored to your goals and needs

No matter what stage you’re at, or your family’s situation – good coaching can make all the difference.

We believe in getting you the right information and support when you need it, and for an affordable price. Knowledge is power. Submit your details to find out more today.

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