Frequently Asked Questions

If you can’t find the recovery coaching FAQ you are looking for below, please contact us. Also check out Goal Hub for our latest articles, interesting guides and experiences from our community.

Clients

A coach should work with you to identify goals that you want to work towards. A good coach will work with you to self-direct and grow in the direction you want to go.

They know that you can make your own choices and have the ability to solve problems for yourself. You should expect a coach to be focusing on solutions and getting things moving, not just focusing on issues and barriers.  Coaches should also work with others who support you, to make sure they understand how to best assist you achieve your goals and outcomes. They should work with you to develop a plan for when things might not be going so well. This can assist in ensuring that you are supported in a way that works best for you.

Recovery coaching is not support coordination or support work. Like support coordinators, recovery coaches know all about the NDIS and the price guide, build community connections, help you achieve your NDIS goals.  They also can help you with NDIS reviews, establish your supports, problem-solve and manage unexpected situations.

But recovery coaches are ALSO recovery practitioners, with specialist knowledge, skills and experience in working in a way that supports people with psychosocial disability and mental illness to live as empowered citizens and build a life that’s not defined by their diagnosis.  ​

When you’re looking for an NDIS recovery coach you should ask them about their experience and qualifications.  You want to know they have the skills and capability to support you well.  The minimum qualifications you should expect are a Certificate IV in Mental Health or Mental Health Peer Work and have at least 2 years relevant work experience. But it’s not just about the training, you should feel that they are the right coach for you and a good fit.

The standard hourly rate for NDIS coaching is $85.62 per hour as at July 2021, if you are in remote or very remote Australia the price is higher. At Goal Coach, we provide a flexible service to support all Australians who would benefit from NDIS recovery coaching and psychosocial support.  

Family, friends, and colleagues may.be able to refer you to an NDIS psychology recovery coach across Australia, or you may be able to find one online. Remember – it is important to assess the credentials of the recovery coach and take the time to feel more comfortable with them. At Goal Coach, we provide a psychosocial recovery coaching service and are onboarding new clients. Our team is led by nationally recognised experts in NDIS mental health.

People with NDIS plans have the option to select to work with coaches that have learnt experience or lived experience.

Coaches with lived experience are also referred to as peer coaches and are people that openly identify and use their lived experience of mental illness and recovery as part of their work.

Professional Peers are powerful role models for hope and demonstrate the possibility of successful recovery. They can walk alongside people and can provide unique expertise when developing recovery goals.

Their work is informed by the principles of peer work practice, which has guidance on how to effectively and safely draw on their own experiences to foster hope and guide people towards self-management and recovery.

Professionals

Psychosocial recovery coaches can have learnt or lived experience but it is important to remember that this is not an entry level role.  Recovery coaches are required to work independently with people in the community, so experience and appropriate training is essential.

The NDIA recommends the following tertiary qualifications and experience:

  • peer work or mental health (minimum of Certificate IV in Mental Health Peer Work or Certificate IV in Mental Health) and/or
  • a minimum two years of experience in mental health-related work.

However, it is recommended that if you are just starting out as a recovery coach you have access to good reflective supervision and support.  It is important to ensure that you are providing quality recovery orientated service and working towards supporting people to lead their best life and achieve their goals.  You will want someone to reach out to when you don’t know what to do or would like some professional advice.  Ask about our professional supervision services.

Recovery coaching is not support coordination or support work. Like support coordinators, recovery coaches know all about the NDIS and the price guide, build community connections, help you achieve your NDIS goals.  They also can help you with NDIS reviews, establish your supports, problem-solve and manage unexpected situations.

But recovery coaches are also recovery practitioners, with specialist knowledge, skills and experience in working in a way that supports people with psychosocial disability and mental illness to live as empowered citizens and build a life that’s not defined by their diagnosis. 

Psychosocial recovery Coaching can be a challenging role, supervision can assist in ensuring that your practice is safe for you and the people you are supporting. Reflective supervision is a formal professional relationship between two people in designated roles, which facilitates reflective practice, explores ethical issues, and assists in developing skills and assists in the development of good practice. It can help you work through any ethical dilemmas and understand the best course of action. Supervision should also identify strengths and areas that you might need additional support in. Looking after yourself is essential to being a great coach.