What you Need to Know About Virtual Appointments

Posted: August 29, 2023
Last updated: December 6, 2023
Table of Contents


NDIS Telehealth

Our common idea of a health-related appointment is physically going to offices and clinics. However, this leads to numerous issues regarding accessibility and hassle in transportation.

Technology advanced faster than we expected, and it brought us the wonders of telehealth. What is telehealth, and how would it be useful for you?

NDIS Telehealth: A Brief Background

Telehealth is defined as communicating with healthcare systems over digital media such as phones, tablets, and computers using a stable internet connection.

We have seen the rise of telehealth as it was the perfect alternative to delivering services and support to individuals during the Covid-19 pandemic. During this time, many people opt to stay at home and avoid the virus.

Because of this catalyst, many healthcare providers adapted to this system, including individuals with psychosocial disabilities and NDIS plans.

The National Disability Insurance Agency ensured that telehealth alternatives were in place to avoid discontinuity in the recovery plans of individuals with psychosocial disabilities.

With telehealth, you can have your appointments done in the comfort of your home. And it would not feel too robotic because you would still be talking to real people behind your gadgets. And even if this is an alternative, expect no compromise to the quality of care that you will receive.

How Telehealth Benefits Everyone

Nowadays, many NDIS appointments are still available via telehealth. And with its increased public acceptance, we are embracing this innovation and integrating it into future appointments.

Face-to-face consultations and appointments are what most of us are accustomed to. But we cannot just revert to this traditional appointment system because telehealth benefits both the clients and the healthcare providers!

First, here are some of the benefits of telehealth for clients:

  • With telehealth appointments, you do not need to be physically present in your healthcare provider’s office. This saves you a lot of time and effort, especially if you live miles away from their offices!
  • Some people with psychosocial disabilities also have mobility concerns. Long-distance travel is a huge problem as it may aggravate their current physical condition. Fortunately, this is not an issue with the very much accessible telehealth consultations.
  • It saves you a lot of time when attending telehealth consultations. The time it takes to travel is essentially deleted, and you allot your time directly to the consultation or appointment.

Similarly, healthcare providers also benefit from the practice of telehealth because of the following:

  • Healthcare providers can provide their services to much more people. The client’s locations are not a hindrance anymore – all they need are their gadgets and internet connection, and they are ready to have their telehealth appointments.
  • Telehealth significantly reduces the waitlists of clients. Therefore, the providers are much more efficient in meeting their clients.


A Virtual Appointment With Your Recovery Coach

Telehealth in NDIS: A Virtual Appointment With Your Recovery Coach

Australia’s rise in telehealth allows more people to access their appointments regarding their NDIS plans. You would not need to get out of your homes, and would only take a few clicks to get connected with your recovery coach.

Another great thing with telehealth in NDIS is that you can choose the most convenient day and time for your appointments. It would not be a problem if you are busy on certain days due to school, work, or personal commitments.

You also get to maximize your NDIS plan with telehealth. The virtual appointments still allow your recovery coaches to deliver your needed treatment and work towards your goals whenever it is convenient for you.

Now, we see how much telehealth persisted beyond the Covid-19 pandemic. Its benefits like convenience, reduced costs, and efficiency made virtual appointments a prevalent way of consultations up to this day.

Because of this, many experts believe that telehealth in NDIS would still be essential in the future. There would be numerous innovations to include more patient-centered care using advances in technology.

Choose Goal Coach for Virtual Appointments

We make sure to keep up with technological innovations! Our team provides high-quality telehealth services with similar standards to in-person appointments.
Furthermore, we have a team of skilled individuals who are knowledgeable in managing different psychosocial disabilities. Our team is also well-versed in using technologies to make your telehealth experience smoother.
Virtual appointments at Goal Coach focus on making our services accessible and convenient without compromising the delivery of our services. You will still talk to a real person when you set appointments with us.
Plus, we offer many services including NDIS counseling, recovery coaching, and much more!
We understand the complexities of handling different psychosocial disabilities and mental health concerns. For every appointment, our team always listens to your needs and coordinates with you toward your recovery goals!

How to Access Telehealth in Goal Coach

It is very easy to access the virtual services of Goal Coach!
You will need to have a gadget to access our virtual appointments. You can use your smartphone, computer, or tablet, with a stable internet connection.
At Goal Coach, we use Microsoft Teams for our appointments. So, you need to download the app before our session for a hassle-free experience.
Also, you need to be in a comfortable spot in your home. It can be your living room or a solo room where you can talk to your recovery coach during the virtual appointment.
Here is a step-by-step guide that you can follow:

  1. Book your appointment using our online form. Confirmation via email or SMS will tell you that your schedule is locked in. You need to keep in mind the scheduled appointment and prepare for it.
  2. If you choose a video appointment, you will find a button that says “Click here to join the meeting” on the confirmation email or SMS message
  3. From the confirmation message, you can opt to continue via the Microsoft Teams desktop app, via your internet browser, or thru the Teams app.
  4. Regardless of which means you choose, you need to type your name, adjust your audio and video settings if needed, and click on “Join now.”
  5. You will be automatically added to the meeting when the appointment begins.

It may take a while to get used to the telehealth setup, but once you get the hang of it, you will surely enjoy its benefits for your NDIS recovery journey!

At Goal Coach, we’re experts in mental health and the NDIS so you can always give us a call and we can give you some tips and point you in the right direction. book a free 15-minute chat to ask us all your questions and find out more about what we do…
Don’t forget, you can access recovery coaching with Goal Coach whether you have an NDIS plan or not.


Make the most out of your NDIS plan today. Australia’s leading recovery coaches are here for you!

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